MTU Warranty Repair Policy

This is the MTU warranty policy on all shipped product. We may change our policy, but our current policy will be stated here. Micro Technology Unlimited (MTU) has been in continuous business since 1977.

Software is sold as is for the use claimed in the pages on this website. There may be typographical errors in the text. Thus, please verify that any special features are available before purchasing the product. We may add new features and repair reported bugs, which may be made available to you for a payment charge.

CDROM discs and their contents are warranted to be free of defects for 90 days from date of shipment. A defective part will be replaced by MTU at our expense in the USA. For International orders, we will send the replacement shipment via US Postal mail, unless you are willing to pay for other shipment means.

CD Recorder drives carry a manufacturer´s warrantee of 12 months. MTU will replace a defective CD Recorder drive purchased from MTU without charge, if it is received at MTU within 30 days from the Invoice date incuding an MTU issued RMA Number for return. Beyond 30 days, MTU will help you to contact the manufacturer directly for warranty repair. This is the standard way, and the fastest way to repair or replace a faulty drive. You must pay the return shipping charges to MTU or the manufacturer, and we or the manufacturer will pay to UPS Ground charge to return the repaired product to you. There will be an extra charge if you want faster return shipping.

Computer hardware will be repaired at no cost for labor for 12 months from the invoice date. If any charges are made by the component manufacturers for a warranty claim, you must pay the charges by COD or prepay. All payments must be settled before MTU will return ship any product located at MTU facilities.

NOTICE: The computer warranty is voided if any hardware or software has been added to the computer. If this condition exists, there will be a charge for time at the current MTU billing rate and materials required to repair the computer, whether returned to MTU or not.

or Contact us before returning any product to MTU. If it is determined that the product has failed, we will give you an RMA (Return Materials Authorization) number and address where to ship the product, freight prepaid. The RMA number must be clearly visible on the outside of the shipping carton when received at MTU.

MTU reserves the right to change policies, prices and specifications without notice.